JOB SUMMARY:

The Philanthropy Assistant supports the fundraising and constituent communication activities for the Philanthropy & Membership department.

ESSENTIAL DUTIES:

The primary responsibility of the Assistant is to record and process gifts, grant revenue and memberships, and resulting donor communications.

• Process acknowledgements efficiently, accurately, and within the prescribed acceptable turnaround time.
• Process membership applications and coordinate subsequent mailing services including membership cards and renewals.
• Update data in records and record and track activities or pertinent information as necessary.

• Assist in administration and execution of philanthropy & membership events including RSVPs, event set up, and event staffing.
• Provide front line donor & member relations support via telephone, email, and in person.
• Support the Philanthropy & Membership team with administrative tasks including expense reports, budget tracking, constituent communications and other tasks.
• Aid in the development of philanthropic support in person, via telephone, and through email.

KNOWLEDGE, SKILLS AND ABILITIES:

• Strong written and verbal communication skills.
• Ability to exemplify superior customer service skills in a service-oriented environment and to project a positive, professional image to the public.
• Excellent time management skills to handle a variety of assignments simultaneously under a variety of deadlines and other constraints.
• Ability to understand and interpret instruction to work effectively, efficiently and independently with minimal supervision as well as part of a team; natural problem-solving ability.
• Attention to detail and accuracy with regard to handling data and executing reports.
• Ability to manage sensitive and confidential information with integrity and confidentiality.
• Proficiency in Microsoft365 programs; preference given for candidates with donor database experience.

EDUCATION AND EXPERIENCE:

• Associate degree or above
• A minimum of one-year formal experience working in a nonprofit, preferably in philanthropy or membership.
• Solid writing and editing experience.
• Thorough knowledge of principles of effective communication.

WORKING CONDITIONS:

• Continuous communication and/or interaction with staff, volunteers, visitors and management.
• Occasional evening, weekend and/or holiday work may be required to support departmental goals.
• Occasional travel for departmental business.
• Occasional bending, stooping, reaching, crouching or light lifting (up to 30 lbs.).
• Prolonged periods sitting performing administrative functions.