Bok Tower Gardens
  • 06-Aug-2019 to 05-Oct-2019 (EST)
  • Philanthropy & Membership
  • 10.00
  • Hourly
  • Seasonal

MEMBER SERVICES ASSOCIATE

Bok Tower Gardens is seeking a seasonal part-time Member Services Associate (MSA) to help grow the membership base during peak membership opportunities.  The MSA will engage visitors as they arrive and/or leave the Gardens to encourage becoming members, process memberships, encourage upgrades and other gift opportunities, and assist current members with membership services. 

This position is seasonal, typically requiring candidates to be available from September through mid-May. Hours average 15-20 hours per week.  Candidates must be able to work between 11 am and 5 pm and have availability on weekdays, weekends, holidays, and occasionally other hours for special events.

Qualified candidates must have the following:

  • High school diploma or equivalent
  • Previous experience in sales and public contact; excellent human relations skills to deal effectively with visitors in person or on the telephone a plus
  • Previous cash-handling and computer experience; database experience helpful
  • Proficiency in Microsoft office programs; preference given for candidates with donor database experience
  • Ability to exemplify superior customer service skills in a service-oriented environment and to project a positive, professional image to the public
  • Ability to generate membership sales based on performance metrics
  • Process memberships accurately and efficiently via Point of Sale system
  • Professional manner and appearance
  • Ability to work with minimal instruction or supervision

 

WORKING CONDITIONS:

  • Continual communication with staff, volunteers, visitors, and management
  • Position includes weekends, holidays including occasional evening work related to membership to provide staff support for special events
  • Occasional bending, stooping, reaching, crouching, or light lifting (up to 30 lbs.)
  • Continual or Prolonged periods of time standing and periodic walking through the Garden
  • Ability to work outside in Florida weather year round 4-6 hr shifts or longer for special events

 

 Bok Tower Gardens offers a highly competitive salary. This position will remain open until filled.

 

Interested candidates may submit resumes and letters of interest by accessing our careers website: https://boktowergardens.applicantpool.com/jobs/

 

Bok Tower Gardens (BTG) is a Drug-Free workplace and an Equal Opportunity Employer M/F/Vets/Disabled. We base all aspects of employment including the decision to hire, promote, discipline, or discharge, on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

 

BTG participates in E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce.

 

Bok Tower Gardens
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